PROBLEM: Hidden costs lower net income
High Performance Billing – How Landmark Improves your ‘Bottom Line’.
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CAUSE: Office Space Occupied by Billing Department Hurts Profits
- An in-house billing department needs at least 400 square feet. This increases the billing expenses by $6,000.00 per year. (Determined at $15.00 per Sq. Ft.)
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REMEDY: With Landmark, this ‘wasted’ space can be used for patient care
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CAUSE: Paying Wages on an Hourly Basis Diminishes Output
- Efficiency is adversely affected when one gets paid by the time spent and not by the quality of the work. Human nature and scientific studies support this. The dollars billed-to-collected ratio of in-house billing averages under 76%.
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REMEDY: Landmark’s clients collect over 90% of billed charges
- Landmark receives money only when the insurance claim is paid or when the patient’s account is settled. This performance-style fee increases the client’s income because Landmark receives nothing until the client does . . . Landmark has to do a better job!
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CAUSE: Many In-House Billing Departments Do Not Bill Secondary or Tertiary Insurance Carriers and Most Departments Bill Insurance Only Once or Twice per Month.
- Billing only primary insurance companies causes incomplete insurance payments and frustrates patients because they receive a statement incorrectly indicating that a balance is owed. Many patients express their anger at their care providers and sometimes tend to discontinue using this care provider.
- Insurance companies start the payment process when they receive the claim so untimely billing greatly slows the cash flow to the client.
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REMEDY: Landmark bills the primary, secondary, and tertiary insurance companies at the same time as they enter the charges
- Each and every claim is billed electronically to each and every insurance carrier everyday. Patients receive correct statements and care providers receive their money quickly.
Costs of Typical In-House Billing | ||
Item | Cost/Billed Dollar Received | In % |
Wages, Benefits | $.084 | 8.4% |
Office Space | $.008 | 0.8% |
Postage, Tel., Supplies, etc. | $.022 | 2.2% |
Lost Interest Due to Slower Payment | $.007 | 0.7% |
Reduced Collections | $.14 | 14.0% |
Averages | $.261 | 26.1% |